Help Center › Your Account, Plans and Billing
Plans and the Free Trial
The 4 plans and their prices, how the 7 day free trial works, choosing a plan in Settings, and what Agency Pro and Agency Empire add.
- What plans are there and what does each cost?Legiit Leads has four plans: Starter at $47 a month, Agency at $97, Agency Pro at $297 and Agency Empire at $497. Each one can also be paid …
- How does the 7 day free trial work and when does it end?Your account's first subscription starts with 7 free days on every plan. Stripe checkout asks for your card up front, nothing is charged unt…
- How do I choose a plan from inside the app?Open Settings, find the Your Plan card, pick Monthly or Annual (2 Months Free) and click the Choose button on the plan you want, for example…
- Why does it say my account is not on a plan yet, so searches are locked?The purple banner Your account is not on a plan yet, so searches are locked. means your account has no active, trial, past due or Lifetime p…
- What do I get with Agency Pro?Agency ProAgency Pro costs $297 a month or $2,970 a year and is the plan badged The Agency OS. It gives you 250 searches and 100 heatmap scans a month…
- What does Agency Empire add, and what is the Empire badge on SaaS Mode?Agency EmpireAgency Empire costs $497 a month or $4,970 a year. It includes everything in Agency Pro, raises your allowance to 500 searches a month, and …
- I have a Lifetime or older plan. What does my account include?If you subscribed to the older Legiit Leads, your account carries over and you do not need to buy a new plan: billing still runs through the…
Searches and Allowances
What counts as a search, how many businesses a search returns, heatmap scans, and what happens when an allowance runs out.
- What counts as a search, and how many do I get each month?Each plan includes a number of live market searches every calendar month: 50 on Starter, 100 on Agency, 250 on Agency Pro and 500 on Agency …
- How many businesses does one search return?Every search, on every plan, audits up to 60 businesses. 60 is the most Google supplies for one search (three pages of 20 results), so the c…
- What happens when I use all my searches for the month?Once you have started as many searches as your plan allows this month, any new search stops with You've used all N searches on your plan thi…
- How many heatmap scans do I get, and what happens when they run out?Map-Pack heatmap scans have their own monthly allowance, separate from your searches: 10 on Starter, 30 on Agency, and 100 on Agency Pro and…
Managing Your Subscription
Switching plans, updating your card, invoices, failed payments, cancelling, and the billing messages you may see.
- How do I upgrade, downgrade or switch between monthly and annual?Open Settings, find the Your Plan card and click the plan you want in the Switch Plan (Prorated Instantly) row. The change is made on your e…
- Why can't I start a new checkout when I already have a plan?Legiit Leads will not open a second checkout while your account has a subscription that is active, on its free trial or past due, so you are…
- How do I update my card or find my invoices?Your card and invoices are handled in Stripe's billing portal. In Settings, click Manage Billing in the Your Plan card to open the portal fo…
- How do I cancel my subscription?You cancel in Stripe's billing portal: in Settings, click Manage Billing in the Your Plan card and cancel your subscription there. If you ar…
- What does past_due mean on my plan?past_due means a payment on your subscription failed. The status next to your plan name in the Your Plan card in Settings turns red and read…
- Why don't I see Manage Billing or Switch Plan in Settings?Manage Billing and Switch Plan (Prorated Instantly) only appear in the Your Plan card when your account has a live monthly or annual subscri…
- What currency am I billed in?Your Legiit Leads plan and the Legiit marketplace bill in US dollars (USD), whatever currency you work in. The Currency setting in the Your …
Your Login and Security
Changing your name, login email and password, and keeping your account safe.
- How do I change my name, login email or password?All three live in the Your Account card at the top of Settings. To change your name, edit Your Name and click Save Name, with no password ne…
- Why are there two Your Name fields in Settings?The two fields do different jobs. The Your Name in the Your Account card is your display name inside Legiit Leads, saved with Save Name. The…
- Does Legiit Leads have two-factor authentication or a sign out everywhere option?Legiit Leads does not have two-factor authentication, there is no list of the devices signed in to your account, and there is no sign out ev…
- What should I do if I think someone else has access to my account?Change your password straight away in the Your Account card in Settings, and change your Login Email too if someone may know it. That stops …
Settings and Your Agency Profile
Every card on the Settings page, which button saves what, your agency details, and the My Services catalog behind your proposals.
- What can I change on the Settings page, and which button saves it?Settings is one long page of cards, from your login details at the top to proof page booking at the bottom. Your Agency, My Services, Writin…
- Why are some Settings cards missing from my page?Most Settings cards show on every account, and cards with a Pro or Empire badge still show on lower plans rather than hiding. If you are sig…
- What is the Your Agency card in Settings for?Your Agency is your agency profile in Settings. The AI uses your sender name, company name, currency and offer when it writes emails and bri…
- What is My Services and how do I save changes to it?My Services in Settings is your own catalog of what you sell, at your prices. Tag each service with the problems it fixes and new proposals …
- How do I import the starter services?In Settings, scroll to My Services and click Import Starter Services. It fills the list with one service for each problem type, priced from …
- How do I add my own service to My Services?Open Settings, find the My Services card and click + Add Service. Type the service name, set the price, choose One time or Per month, add an…
- How do I tag the problems a service fixes?On a service row in My Services, click Fixes 0 problems to open the list of problems, then click each problem that service fixes. Selected p…
- How do I control which services go on my proposals?Each service row in My Services has 2 tick boxes and a ✕. Tick On every proposal to put a service on every new proposal whatever problems th…
- What is the Default note under every proposal box for?Default note under every proposal (optional) holds text that is pre-filled into the note of every new proposal, so you do not retype your ti…
- Why does the proposal editor tell me to set up My Services?The link Set up My Services in Settings so proposals fill themselves in appears in the proposal editor when your account has no saved servic…