Why are some Settings cards missing from my page?

If you are signed in as a team seat

A team seat works inside the owner's workspace, so its Settings page matches the owner's with three cards removed:

• Legiit Marketplace: a seat cannot connect or disconnect the agency's Legiit account.
• SaaS Mode: resold plans and sub-accounts stay with the owner, including adding and removing plans.
• Team Seats: a seat cannot invite or remove team members.

Everything else is there. Your Account is the seat's own login, so a seat changes its own name, email and password. Your Agency, My Services, Writing Style and Book-a-Call on Your Proof Pages belong to the shared workspace, so what a seat saves with Save Settings changes them for the whole team. Partner Program is the owner's, so a seat sees the workspace's referral link and figures but cannot save the PayPal email for payouts. A seat on Full access gets Payouts are managed by the account owner. A seat the owner has set to Outreach only gets Your seat is set to outreach only. Ask the account owner to change it. instead, because that limit is checked first.

Billing stays with the owner. Your Plan shows one line, Your plan is managed by the account owner., instead of your plan, its status and the billing buttons. Connecting Stripe on Get Paid is left to the owner too, and so is the Twilio connection on Call Tracking: if nobody has connected Twilio yet, a seat that fills in the details and clicks Connect Twilio gets Carrier credentials are managed by the account owner. If the owner has already connected it, the seat sees that connected account instead, and clicking Disconnect leaves it connected.

If your seat is set to outreach only

No extra card is hidden, but the saving stops. Once the owner sets your seat to Outreach only in the Team Seats card, Save Settings and most of the other buttons on the page answer with Your seat is set to outreach only. Ask the account owner to change it. and nothing is stored. Seats cannot see the Team Seats card at all, so you cannot check or change your own access from your side. See why it says my seat is set to outreach only.

Cards with a Pro or Empire badge

These are never hidden because of your plan. On a plan below Agency Empire, SaaS Mode shows Available on the Agency Empire plan ($497/mo). Upgrade above to unlock. in place of its controls. Call Tracking, Team Seats and White Label carry a Pro badge and show their controls on every plan, but the Pro features inside them, such as inviting a team seat, need Agency Pro or Agency Empire.

Cards that wait to load

Your Plan, Reply Capture Address, SaaS Mode, Call Tracking and Partner Program only appear once their details have loaded. Every account has a reply capture address, so if that card or any of the others is missing, reload the page.

If Your Plan is there but Manage Billing or Switch Plan (Prorated Instantly) is not, see why those buttons are missing.