Help Center › Privacy, Legal and Support
Getting Help
How to reach a real person on the Legiit team.
The Legal Pages
Where the Terms, Privacy Policy and GDPR Statement live and how changes are announced.
Your Data and Security
What Legiit Leads stores, how it is protected, and who processes it.
- What data does Legiit Leads collect about me and my leads, and is it sold?Legiit Leads does not sell your personal information. It holds what it needs to run the service you pay for: your account details, your subs…
- How is my data protected in Legiit Leads?Your data is encrypted while it travels between your browser and Legiit Leads, your password is stored as a hash rather than as readable tex…
- Are my mailbox password and Twilio keys stored securely?Yes. Your mailbox password, your Twilio account SID and auth token, and your Legiit marketplace token are all encrypted before they are stor…
- Does Legiit Leads use cookies or trackers?Legiit Leads uses your browser's local storage to keep you signed in and a site analytics script that counts page visits. It runs no adverti…
- Which third-party services process my data, and where is it hosted?The Privacy Policy names the eight providers that run the core of the service under 3. Who Processes It. Each one only handles the data it n…
Your Privacy Rights
GDPR requests, closing your account and what happens to your data.
- How do I exercise my GDPR rights?If you are in the European Economic Area or the UK, email help@legiit.com and say which right you want to use. We respond within 30 days, an…
- How do I delete my account, and what happens to my data?There is no delete button inside the app. Cancel any recurring plan first with Manage Billing under Your Plan in Settings, then email help@l…
Using Leads Responsibly
Your obligations when you email, call and work with the businesses you find.
- Can I cold email the businesses Legiit Leads finds for me?Yes. Legiit Leads finds public information about local businesses, runs automated checks on their public websites, and helps you prepare and…
- What do I do if a business asks me to stop contacting them or to be removed?Stop writing to them, and do it promptly. In your own outreach you are the one responsible for honoring opt-outs. If their reply came into L…
- Do I need consent to record calls with Ring Proof call tracking?Agency ProYes, wherever the law requires it. The Terms say that if you use call tracking you must comply with all call recording and monitoring laws t…
- Can I resell or bulk export the lead data I find?No. The Terms forbid reselling, redistributing or bulk exporting platform data as a data product. Exporting your own leads so you can work t…
- Who is responsible for outreach my team members send?Agency ProYou are, as the account owner. The Terms say that each user you invite into your workspace must comply with the Terms, and that the account …
- What happens if I break the Acceptable Use rules?Legiit Leads may suspend or terminate an account that breaks the Acceptable Use rules in the Terms and Conditions. The same can happen for n…