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How do I turn on Auto-Send?

Outreach Autopilot and Sending Hours · Updated September 23, 2026Agency Pro

Connect and verify a mailbox first, then tick Auto-Send in the Outreach Autopilot card in Settings. It saves the moment you tick it, and from then on every touch you approve in the Outreach Queue sends itself from your mailbox inside your Sending Hours. Auto-Send needs Agency Pro or Agency Empire.

Steps

  1. Click Settings in the sidebar and scroll to the Outreach Autopilot card.
  2. Check that at least one mailbox shows a green CONNECTED badge. If not, connect one first: see How do I connect a mailbox for Autopilot?
  3. Check your Sending Hours in the same card. Autopilot only sends while they are open, and until you set your own they are 13:00 to 21:00 UTC, Monday to Friday. Click Set My Sending Hours (or Change Sending Hours once you have set them) to change them.
  4. Tick Auto-Send. There is no button to click afterwards; it saves straight away.
  5. Open the Outreach Queue. A green Outreach Autopilot is on. banner confirms it is working.

What happens next

  • Every touch you approve in the Queue shows Approved. and when Autopilot will send it. Nothing else to do.
  • Autopilot only sends touches you approved, so approve the day 3 and day 7 follow-ups as well as the opener.
  • Touches you approved before turning it on, and have not marked sent, are picked up too.
If you already sent any approved emails from your own inbox but did not click Mark As Sent, click it on those touches before you tick Auto-Send. Otherwise Autopilot will send them again.

Send Me A Copy and Reply Autopilot sit just below Auto-Send and are separate choices. See What does Send Me A Copy do?

Turning it off

Untick Auto-Send. Approved touches that have not gone out stay approved and wait for you: send them from your own inbox and click Mark As Sent. The Queue shows Approving does not send. again.

If it does not work

  • The box is greyed out with Connect a mailbox first. next to it: you have no connected mailbox, or every mailbox you connected is PAUSED. Connect one, or click Resume on a paused one.
  • The box unticks itself straight away and a red line appears under the boxes reading This is an Agency Pro feature. Upgrade in Settings for Client Command, Outreach Autopilot, White Label, and team seats.: your plan is not Agency Pro or Agency Empire. See Which plan do I need for Outreach Autopilot and Reply Autopilot?
  • An approved touch in the Queue says Autopilot is switched on but has no verified, active mailbox, so nothing goes out.: Auto-Send is on but no mailbox can send. See Why does the Queue say Autopilot is switched on but cannot send?
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