Why does the Queue say Autopilot is switched on but cannot send?

What you will see

• A red banner at the top of the Outreach Queue: Autopilot is switched on but cannot send. It says no connected mailbox is verified and active, so nothing you approve there goes out.
• Under each approved email, the panel reads Approved, not sent. and says Autopilot is switched on but has no verified, active mailbox.
• In Settings, on the Outreach Autopilot card, a paused mailbox shows PAUSED, or PAUSED (repeated failures) when Legiit Leads paused it after 3 failed sends in a row. A working mailbox shows CONNECTED.

Reply Autopilot waits too, because its answers go out through the same mailboxes.

How to fix it

1. Open Settings and find the Outreach Autopilot card.
2. If a mailbox shows PAUSED because you paused it, click Resume.
3. If it shows PAUSED (repeated failures), its last 3 sends failed, for example because the password or app password changed. Resume does not test the login, and a saved mailbox's password cannot be edited, so if the login changed, click Remove and connect the mailbox again. See why a mailbox gets paused.
4. To connect a mailbox, click + Connect A Mailbox, fill in its details and click Connect And Verify. It tests the login before saving, and the mailbox then shows CONNECTED. See connecting a mailbox.
5. Go back to the Outreach Queue. The banner clears once the page reloads or you switch back to its tab.

Until it is fixed

Nothing you approved is lost. Approved emails stay approved, and once a mailbox is working, Autopilot sends the ones that are due on its next run inside your Sending Hours. If an email cannot wait, send it with Copy Text, Open In Gmail, Open In Outlook or Open In Mail App, then click Mark As Sent so Autopilot leaves it alone. See sending from your own inbox.

Good to know

While no mailbox is verified and active, the Auto-Send box in Settings is locked and shows Connect a mailbox first. Getting a mailbox working again is what clears the banner.