Why does my Dashboard say searches or AI features are temporarily unavailable?

What to do

Email help@legiit.com and say which part is not working for you: searches, the AI features, or both. The connection is shared by every account and is set up by the Legiit Leads team, so there is nothing to change on your side while you wait. When it is back, reload the Dashboard and the note is gone.

Where else you will see it

When searches are the part that is down, New Search shows the same sentence in a red box at the top of the page.

If you start a search anyway, it ends on its results page with a red box reading Searches are temporarily unavailable. Email help@legiit.com if this lasts more than a few minutes. instead of leads. That search still counts as 1 of your monthly searches, because a search is counted the moment it starts, so wait until we confirm the fix before searching again.

What still works

If searches are the part that is down. A search cannot find any businesses, so nothing else in a search can run either. Leads you already have, your past searches and everything saved in your account are untouched.

If the AI is the part that is down. Searches still run, find businesses and audit their websites. The AI visibility check is skipped rather than failing the search, so the results page has no AI Invisibility Check card. Writing an AI email, generating a pitch brief or building a search with the AI Agent shows AI features are temporarily unavailable. Email help@legiit.com if this lasts more than a few minutes. instead of a result.