How do I remove a team member, and what happens to their login?
Open Settings, find the Team Seats card, and click the red Remove next to the person you want out. Confirm the question and their login is deleted on the spot. Everything they worked on stays with you, because it always belonged to your account rather than to their seat.
Steps
- Open Settings and scroll to the Team Seats card.
- Each seat is a row showing their name (or their email address, if you invited them without a name) with a red Remove button on the right.
- Click Remove. You are asked Remove their email address from the team? Their login stops working immediately.
- Confirm. The list refreshes without them.
What happens to their login
The login itself is deleted, not suspended. The password they set stops working straight away and they cannot sign in to Legiit Leads with it again. There is no undo: if you want them back later, invite them again and they set a fresh password from the new invite email.
What happens to their work
Nothing leaves your workspace. Leads, searches, clients, drafts, approved and sent emails, replies, call logs and deals all sit in your account, because a seat works inside your workspace rather than in one of their own. Removing the person removes the way in, not the work.
Good to know
- Removing frees one of your 5 seats, so the invite row (Their name, their@email.com and Invite) comes back straight away and you can hand the seat to someone else.
- Only you can do this. Team seats do not see the Team Seats card in Settings at all, so a seat cannot invite or remove anyone.
- If the row is still in the list after you confirm, the removal did not go through. Reload Settings and click Remove again.
Remove the seat the same day someone stops working for you. A seat can read every lead, client and reply in your workspace until the moment you take it away.
Still stuck?
A real person on the Legiit team will help. No bots, no runaround.
Contact Supporthelp@legiit.com