Why is there no Upsell Radar on my client's report?

The reasons a report has none

• There is no earlier measurement. A report can only find new problems when there is a previous measurement to compare this month's against, so it has no Upsell Radar and no Watching list without one. That is normally the case until the client's second month, unless you took a measurement yourself with Measure Now on an earlier day.
• Nothing new appeared. Every problem found this month was already there at the last measurement. Problems that have been there all along are never put on the radar, however serious they are.
• You already sell the fix. Each new problem is matched to a service, and if that service is on the client's Services they already buy list in Client Setup, the problem is left off. Check that list if you think something should be there: a broad line like SEO covers several problems at once.

Good to know

You cannot build a second report in the same calendar month to try again. Build This Month's Report answers This month's report already exists. Next month's report will compare against this month's measurement, so anything that appears in the meantime shows up then.

If the report has no Upsell Radar but you can still see problems worth pitching, the numbers table on the report gives you the evidence: Open problems on the site and the rest are all measured this month.